Frequently Asked Questions
Hiring your TENS Machine...
What's included in the TENS Machine hire?
- 1x Elle TENS device - either an Elle TENS, an Elle TENS 2, or and Elle TENS plus
- 4x Single use electrode pads
- 2x lead wires to connect the pads to the
device
- 1x neck strap
- instructions for use
and a laminated quick start guide
- 2x AA batteries inside the device
- 2x AA spare batteries
- fabric carry case
- Refer a friend
discount code
Which TENS machine will I receive?
Depending on availability, you will receive one of the following devices:
- Elle TENS
- Elle TENS 2 or
- Elle TENS Plus
All three are very similar in functionality and deliver the same level of pain relief and the same boost feature for contractions during labour.
How long does shipping take?
The good news is that we dispatch Monday - Friday so the device will be in your hands ASAP.
If you select the pickup option you can collect the device the very same day.
If you select Express Post, you can expect delivery of your parcel in 24 hours of us sending it.
Please keep in mind that the shipping times are out of our control once they have been dispatched. The responsibility then lies with Australia Post.
Can I collect the TENS Machine?
Yes! We have 3 click and collect locations in Perth: Bibra Lake, Roleystone and Mount Richon. These locations are able to be selected during the checkout process. Once your TENS machine is ready for collection (usually the night before your hire period starts) you will receive an email with the pickup instructions including the address.
If you collect from one of these locations please return to the same location once you are finished with the TENS machine
How long can I hire the TENS machine for?
We have 3 hire durations available:
- 4 weeks $70 (hire around 37 weeks)
- 6 weeks $95 (hire around 36 weeks)
- 8 weeks $115 (hire around 34-35 weeks)
Shipping times are not included if your hire period. You TENS machine will arrive a day or so before the start date and you can return it to us on the final day of the hire period
Can I claim my TENS machine on private health?
This depends on your health insurance so the best thing to do in this instance is to give them a call and ask. If you are able to make a claim please contact us and we will email you the necessary information.
Why should I hire a TENS machine instead of buying one?
Hiring a TENS machine is a cost-effective option for short-term use, especially for childbirth. It allows you to use the machine only when needed, without the commitment of a purchase. Hiring also provides access to the latest models and ensures you receive support and guidance throughout your rental period.
Is there a deposit required for hiring a TENS machine?
The short answer here is no, there is no deposit required for hiring a TENS machine. If the machine is returned to us broken and not able to be reused you will be sent an invoice for a brand new device valued at $220
Existing TENS Machine orders...
What happens if I don't end up using the TENS machine?
If you don't end up using the TENS machine unfortunately there are no refunds once the order has been dispatched or collected.
If your circumstances have changed, for example you come to learn that you now require a caesarean section, and your order has not been dispatched, we will refund 100% of the order including any shipping costs.
Can I extend my TENS machine hire?
Yes! If you need your TENS machine for more time you can extend it for $15 per week by clicking here. Once we have received your order we will send you an email with your updated return date.
I'm having issues with my TENS machine
We're sorry you're having issues with you machine - we test every device before the get re-hired. Please contact us to go through some troubleshooting and we'll do our best to find you a solution
Can I change the dates of my hire?
Absolutely! If your TENS machine hasn't been dispatched yet you can change the hire dates as often as you would like
How do I return the device if I have lost the return satchel?
Unfortunately we cannot re-issue the return satchels if it becomes lost. In this instance please purchase another return satchel from Australia Post and return to 92 Amethyst Crescent, Mount Richon, 6112.
When is my TENS machine due back?
The TENS machine is due back around the final date of the hire period. For example, for a 4 week hire it is due back 4 weeks from the commencement date(the return date will be on the calendar you used at the time of booking and also the confirmation email). This is the date that you would take it to Australia Post to ship back to us, or return to the letterbox you collected it from. We also send you a friendly return reminder email one week prior to the return date.
More about TENS Machines...
How does a TENS Machine work?
1. Electrical Impulses Block Pain Signals:
- A TENS machine works by delivering gentle electrical impulses through electrode pads placed on the skin's surface. These impulses travel along nerve pathways and effectively block pain signals from reaching the brain.
2. Gate Control Theory:
- The Gate Control Theory of pain suggests that the electrical impulses from the TENS machine "close the gate" to the brain, preventing pain messages from being transmitted. Instead, the brain receives the sensation of the electrical impulses, which are typically perceived as a tingling or buzzing sensation.
3. Endorphin Release:
- TENS machines stimulate the body's natural painkillers, endorphins. When the electrical impulses activate sensory nerves, it triggers the release of endorphins, which are the body's feel-good hormones. These endorphins act as natural pain relief, helping to further alleviate discomfort.
4. Modulating Pain Perception:
- The continuous use of a TENS machine during labour or for pain relief can modulate the perception of pain. It doesn't eliminate pain entirely but often makes it more manageable and less intense, allowing the user to cope better with discomfort.
5. Adjustable Settings for Personalized Relief:
- TENS machines are highly customizable. Users can adjust the intensity, frequency, and duration of the electrical impulses to suit their comfort level and the specific type of pain they are experiencing. This flexibility ensures a personalised and effective pain relief experience.
In summary, a TENS machine works by using electrical impulses to interfere with the transmission of pain signals to the brain, triggering the release of natural painkillers, and modulating the perception of pain. It offers a non-invasive and drug-free approach to pain relief, which can be especially valuable during labour and various other pain-inducing conditions.
Read our blog about TENS machines here
When shouldn't I use a TENS machine?
Never use a TENS machine under the following circumstances:
- Without talking to a midwife or doctor first
- Before you are 36 weeks pregnant
- When you’re in a shower, bath, or birth pool
- If you have broken skin or a healing scar where you want to place the pads
- If you have a cardiac pacemaker or a heart rhythm problem
- If you have pain that you don’t think is labour pain. See your doctor or midwife if this is the case.
- On another part of your body other than your lower back as pictures in the instruction manual.
What are the advantages of using a TENS machine?
1. Non invasive pain relief:
A TENS machine provides a non-invasive method of pain relief, employing electrical pulses to stimulate nerves and disrupt pain signals without the needs for medication or invasive procedures
2. Natural pain management:
A TENS machine is a drug free approach, appealing to those preferring natural methods for pain management during childbirth.
3. Control and empowerment:
TENS machines are typically handheld, allowing the user to control the intensity of the electrical pulses, providing a sense of control and empowerment during labour
4. Mobility and Flexibility:
Since TENS machines are portable, they allow freedom of movement during labour, enabling the individual too change positions and remain mobile, which can aide in labour progress and comfort
5. Safe for mother and baby:
A TENS machine is generally considered safe for both the mother and baby, as it doesn’t involve drugs or invasive procedures
6. Reduction in pain perception:
While not eliminating pain entirely, TENS machines can reduce the perception of pain by interfering with the pain singles being sent to the brain, as previously mentioned
What are the disadvantages of using a TENS machine?
- You probably won’t be able to put the pads into place without help
- You may find it only gives relief in the early stages of labour
- You may not find it helpful at all - TENS machines aren’t for everyone and some dislike the feeling of it on their skin
- TENS can’t be used in water, though you can still use it prior to getting in a bath or pool
- If you want your birth partner to massage your back, they will have to work around the pads
Can the TENS Machine be used in water?
Absolutely not. The TENS machine is an electrical device and cannot be used in water. Please remove it prior to using the shower of bath for pain relief
Where do I place the electrodes?
Included in your pack are four single use electrodes - 2 for around your bra line and the other 2 just above you underwear line. Please only apply them to your back and never apply them to your abdomen. You may need some assistance to put them on. Once they are remove ensure they are placed back onto the plastic backing so they can remain stick for reapplication
Enhance Your Birth Experience with Hypnobirthing...
What is Hypnobirthing?
Hypnobirthing is a childbirth method that focuses on preparing parents for gentle birth. In hypnobirthing classes, you will learn proven techniques in a well-thought-out program of deep relaxation, visualisation, and self-hypnosis. All of these are designed to help you achieve a more comfortable birth. Hypnobirthing encourages a calm, peaceful, and natural pregnancy, birth, and bonding experience for families.
When should I start Hypnobirthing classes?
You can begin hypnobirthing any time, but we recommend that the optimal time to start your course is between 20 and 30 weeks. This will give you time to practise the self-hypnosis, relaxation and other effective techniques for gentle, easy birthing but also ensures that the course is still fresh in your mind. If you are outside of that range please don’t worry, you can definitely still attend the classes and achieve a beautiful, calm birth.
Who do I bring to Hypnobirthing classes?
Bring yourself and your birth partner/companion to your hypnobirthing classes. Your birth partner can be your partner, doula, sister, friend, mother – whoever you feel will best support you throughout your pregnancy and birth. However, you are also welcome to come solo if you prefer.
Should I still attend hospital antenatal classes?
The Hypnobirthing Australia Course offers extensive natural childbirth education. While hospital antenatal classes focus on medical interventions, hypnobirthing covers the entire birth process, pregnancy expectations, labour preparation, fear release, and techniques like relaxation, breathing, visualizations, and deepening exercises. We believe in the power of knowledge, so combining both antenatal and hypnobirthing classes empowers you to make informed choices. Ultimately, the decision to attend either or both courses is yours to make.
Will I be unconscious or will I remember my birth experience?
Despite misconceptions and misinformation, you are definitely not unconscious during self-hypnosis. The Hypnobirthing mother is deeply relaxed, but she is also an active participant in the labour process. Though she is deeply relaxed, she is totally aware and may return to a conversant state or choose to become mobile whenever she desires. Hypnobirthing mothers often find that they experience time distortion and are not distracted by other people or their birthing environment, while they focus on their birthing and their baby
How much do hypnobirthing classes cost?
The full 12 hour group course is $550
The full 12 hour private course is $750
The refresher course is $350
Each course includes a parent folio of resources valued at $200
What do we learn during the course?
The full course is 12 hours and broken into 4x 3hour sessions:
- Unit 1: Creating and Maintaining a Positive Mindset
- Unit 2: Choices, Knowledge and Tools for Empowered Birthing
- Unit 3: Preparing Mind and Body for Birth
- Unit 4: Birth - Bringing it all Together
Click here to read a more in depth break down of the course
Birth Pool Hire ....
What are the benefits of water birth?
✔ Shortens labour time
✔ Reduces need for medical intervention
✔ No risk to mother or baby
✔ Provides comfort and pain relief
✔ Encourages an upright position and helps with gravity for birthing
✔ Allows for greater freedom of movement during labour
✔ Enhances relaxation
✔ Reduces need for medications
✔ Lowers risk of perineal trauma
✔ Provides empowerment and control
✔ Invites privacy and intimacy into the birth space
✔ Enhances positive birth experience
✔ Encourages positive birth memories
Wen should I hire a birth pool?
We only have a few Birth Pools and would hate for you to miss out, so the sooner you place your order, the better.
Most women hire for 6 or 8 weeks in order to have a trial run for inflation. Some women also like to be organised and set up their birth space in advance of labour, so the preparation is done beforehand.
The ideal gestation period recommended is
- 6 week hire: 36 - 42 weeks
- 8 week hire: 34 - 42 weeks
Do I still need to pay for the birth pool hire if I didn't end up using it?
Yes, unfortunately if your circumstances change or you didn’t use your Birth Pool we are unable to issue refunds once the machine has been dispatched. If it has not been dispatched from us then we can issue a full refund
What's included with the birth pool hire?
- Regular Professional 650L birth pool
- Disposable liner
- Thermometer
- Electric Pump for inflation
- Food grade hose to fill
- Puncture repair kit
- Submersible pump to empty
- Hose to tap connectors
- Plastic floor covers
Not included: Garden hose to empty water
Are your birth pool hire kits sterile when received?
Yes, definitely!
We take great pride in ensuring every Pool Kit is thoroughly checked, tested, cleaned and sterilised in between every client, so you can be assured it is in perfect condition for your birth.
Do you offer postage on the birth pools?
No sorry!
The Birth Pool and accessories are very heavy and bulky so unfortunately postage isn’t an option.
We offer pickup from Mt Richon in Perth WA.
When you place your order you will be asked to enter the date that you would like to hire the Birth Pool - this is the date of collection. We'll be in contact a few days prior to arrange pickup/delivery of your order.
Is there a deposit required for hiring a birth pool?
Yes, the cost of the birth pool hire includes a $150 refundable deposit. This deposit will be returned if the birth pool is returned with no damage or blood staining and if the accessories are returned clean and in working use
Why shop with TENS Hire Perth?
Visit Shop-
Founded by a Midwife:
TENS Hire Perth was founded by Laura, an experienced and passionate midwife who loves empowering women to have a beautiful and empowering natural birth.
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Customer Focused:
Customer focus is the top priority at TENS Hire Perth. We aim to provide a top level service with prompt fulfilment of orders as well as 24/7 response to enquiries -
Quality Products:
TENS Hire Perth offers high-quality products designed to empower women and support a beautiful, natural birth experience.
Essential Products for a Positive Birth
We have products and services to assist through all stages of pregnancy, labour and breastfeeding
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TENS Machine Hire Perth
Regular price From $70.00 AUDRegular priceUnit price / per -
Pregnancy Massage
Regular price From $100.00 AUDRegular priceUnit price / per -
Birth Pool Hire | TENS Hire Perth
Regular price From $510.00 AUDRegular priceUnit price / per -
Sold out
Elle TENS PLUS - purchase
Regular price $250.00 AUDRegular priceUnit price / perSold out
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